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Delivery Information
UK Shipping
Free Royal Mail Tracked 48 standard delivery in the UK on all orders over £99 after discounts have been applied (order before 1pm, allow 2 working days for delivery)
Royal Mail Tracked 48 is our standard service £3.95 (order before 1pm, allow 1 working day for delivery, no delivery Sundays)
Royal Mail Tracked 24 is our next day service £4.95 Express (order before 1pm, allow 1 working day for delivery, no delivery Sundays)
Please allow an extra working day at busy times such as bank holidays, Black Friday or Christmas time.
Promotional FREE SHIPPING offers are for UK shipping only.
CHRISTMAS - LAST POSTING DATES
Tracked 48: order before 12 noon on Monday, 18th December
Tracked 24: order before 12 noon on Wednesday, 20th December
Pre-Order Delivery Information
IMPORTANT - If your order contains multiple items, all of these items will be sent together when the pre order items arrive with us. If you need in-stock items sooner, you will need to make a separate order.
Customer orders will be sent in date order. Due to high demand we cannot estimate exactly when your order will be sent.
Pre-Orders will be sent Royal Mail Tracked 48 service. When your order is on the way your tracking information will be sent by email. If you have not receieved an update it means your order has not yet left our warehouse. Please rest assured it is in the queue and will be sent asap.
Unfortunately we are not able to bump orders up the list because we are working as efficiently as possible with our fulfilment systems so everyone gets their order as quickly as possible.
If you have not received a tracking update 5 working days after the dates below please contact us for a follow up. We kindly ask that during this very busy time you allow us this extra time before contacting us to reduce administration which slows our fulfilment services.
International Shipping
EU - We are sorry but due to increased UK demand we will not be offering an EU service in the near future. We are looking into expanding the business to provide a localised service for Europe and Rest of World in the future but unfortuately we do not know when this will be available.
Rates below are a guide, accurate prices will be calculated automatically at checkout based on weight of items.
Please note we do not cover any postage costs in relation to returns or exchanges on non-UK orders.
Dispatch Time
We pick and pack your order quickly and aim to get all items on their way to you the same day if ordered before 1pm.
Please note busy times may extend delivery by a day.
If, in the unlikely event, there is a delay with your order we will contact you to explain the situation, you may at this stage want to:-
a) Cancel your order.
b) Select alternative products.
c) Continue with your order which we will dispatch as soon as the stock is available.
Whilst we make every effort to fulfill every order promptly we are not liable for any failure to deliver, or delay in delivering items you have ordered due to reasons beyond our control.
