UK's Fastest Growing Trail Running Brand | Over 50,000 Orders Shipped

RETURNS AND EXCHANGES

At Harrier we want you to have the best experience with us so we offer a free and simple UK service.

  • Free, 48 hour tracked UK returns with Royal Mail
  • No printer needed
  • Home collection available
  • 48 hour turnaround by our Derbyshire based team (weekdays)
  • We set up your exchange item to be sent. No extra work or costs for you

Conditions of Returns

  • Please note you have 90 days to return your item(s). Items outside of this 90 day window will not be eligible for return.
  • All products must be returned as new and in a saleable condition.
  • All accessories and tags should still be attached with no evidence of wear.
  • Please note items returned without their original packaging and tags attached will be subject to a 20% restocking fee.
  • If used or dirty kit is returned to us, it will be sent back to you immediately. You will be charged the free return postage cost of £2.20, plus an additional £3.95 to have the item returned to you.
  • Non-UK orders - We are sorry but we do not currently offer free returns outside of the UK. For non-uk orders please return your items via your own courier for a refund and re-order from the website.
  • We do not refund original postage costs for UK or non-UK orders.

Faulty or Incorrect Orders

If your order isn't correct, or a product develops a fault, we are here to help! 

We want you to love your Harrier trail running kit and we will always endeavour to find the best possible solution for you.

Follow the simple steps in our Free Returns Portal, remembering to include images of the issue. You can select if you would prefer a replacement item or a refund. A member of our friendly support team will be in touch within 24 hours (Monday to Friday) to resolve the issue and get you back on the trails with your kit asap!

Free Gifts

  • Free gifts do not need to be returned when requesting an exchange.
  • Free gifts must be returned unopened when requesting a refund.
  • If a free gift is not returned, opened or used, monies will be deducted from refund amount.
START RETURN

Industry Awards

The Independent, Best Race Vest Comfort 2021★★★★★

Extremely comfortable, form-fitting race vest that’s thoughtfully designed and good value for money.

Best Value Award, Wild Ginger Running★★★★★

The race vests and Helvellyn poles have won our Best Value Award!

The National Running Show, Winner, Retailer of the Year Award 2024★★★★★

People's choice award at the inaugural NRS awards.

Women's Running, Winner, Reader's Choice Awards 2023★★★★★

Absolutely brilliant... kit that works. Rugged, comfortable and a good price. Harrier bundles make getting trail ready a breeze.

Outdoors Magic, Best Hydration Pack 2021★★★★★

Everything a trail runner needs, at a fraction of the cost of many of its competitors. Innovative, feature-packed made by runners, for runners.

Fast & Tracked Delivery

Free Royal Mail Tracked24 shipping for all UK orders over £50.

Free Returns

Free 90 Day Returns and Exchanges Using Our Fast & Tracked Royal Mail Returns Service.

Help and Advice

We are always there for you if you need help finding the perfect items or choosing the right size. Talk to us support@harrierrunfree.co.uk

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